First to know about us!

Thank you for using our product_Traveler

 

Released: 24 Mar 2015

Made by: ShineTheme Team 

Get support at: Our Support System

Support Policy: Read Carefully This

Video Tutorials: Our Videos Tutorials

Request and Vote Features you want on Traveler: Check it here

 

Get help from Traveler Facebook community: Traveler Users Group

THIS GROUP IS FOR A COMMUNITY, PLEASE DON’T EXPECT A RESPONSE FROM OUR SUPPORT TEAM. THIS IS NOT HELP DESK. IF YOU ARE LOOKING FOR RESPONSE FROM OUR SUPPORT TEAM PLEASE “SUBMIT A TICKET” ON OUR SUPPORT SYSTEM ABOVE.

 

How to be happy with our theme?

Your time is really important so that for save time reason we give you some recommends bellow here that could bring best experience and grow up your business:

 

1.Always read our documentations, videos tutorials first.

 

2.After #1 if you have any problems/issues or questions please submit a ticket into our support system to get help

       The detail Information on the ticket requires to be clear and correct all: 

  • Prepare your installation: Deactivated all 3rd plugins and switch to the Twenty-Fifteen theme before you create the ticket.
  • Photo attach: Some of image related with your issues that can help us understand better.
  • Issues url:  If something wasn’t working, please send us a link where it wasn’t working.
  • WordPress wp-admin + FTP account: The fastest way for us  to view your back-end setup.

 

3. If support time expired, please Renew support time on theme-forest at our item details. View here